This offer is no longer available. Try a free sample of L’Oreal Paris Vive Pro NutriGloss (sample pouches of shampoo, conditioner, and conditioning treatment). This is an old freebie that is available again, so if you have already requested it you can not request it again. My guess is that many of you have not gotten your free sample yet. This old offer just was reintroduced after being unavailable for some time.