If you have a crib in your house you need to read this Jardine Crib recall notice issued by the U.S. Consumer Product Safety Commission. When I looked at it I thought the brand name sounded familiar, and after checking the model number of my crib – sure enough my crib is on the list! Please look for the model number on your crib to check against the list (it’s on the inside rail of the crib (see the photo I took when I checked my crib’s model number). Do not rely on the photos shown on the recall notice because this recall involves a wide variety of crib styles and finishes.
Here is Jardine’s recall website where you can fill out the form to request a voucher for a new crib replacement. I had a question about filling out the form, so I called Jardine’s recall hotline at 1-800-646-4106 and was able to talk to someone to get my question answered promptly. I just printed my confirmation of my recall form submission and will wait to receive a package in the mail containing instructions on how to obtain my voucher.
I’ll let you know how my experience goes getting my crib replaced. Thanks goes to a wonderful anonymous reader for sharing this with me. I haven’t seen this recall in my recent info browsing, which is surprising because it involves recalling about 320,000 cribs sold between January 2002 to May 2008 at Babies ‘R Us, Toys ‘R Us, Geoffrey Stores, and KidsWorld. I thought it would be worth mentioning to my readers because a few of you may also have one of the models involved in the recall.
Update: We decided to just make the jump to a toddler bed instead of deal with trying to find a new crib under the amount of the voucher. It’s not an easy process to replace your recalled crib – so we are lucky that we could just give-up having a crib in our house.
Emi – You should call them to find out what your options are. The way the recall is handled you would just have to be without a crib for awhile until you get the voucher. I know – not very practical. So call to ask questions and figure out what your best option is.-HeatherFreebies 4 Mom
Our crib was recalled as well, and living 2.5 hours away from the nearest Babies R US, I think I will need to go to the ordering online route. I an mailing my hardware in tomorrow– is there a way I can order online before I get my voucher if I contact them? At this rate my DD will be without her crib for a month and she wakes up all night in her pack n play (we tried it many times while traveling)….
Thank you so much for the heads up on the recall. We have this crib for our toddler and we were hoping to keep her in it as long as possible (she hasn’t tried to climb out yet, so why move her?). Thanks to the tips from the other readers we’ll try the pack and play until we can get another one. Thanks again for helping keep us up to date and safe!
So I called the company, and it turns out that I can order from the ToysRus website, and have it shipped to my house. The voucher will go toward the cost of the crib, tax, and shipping up to the amount of the voucher, which in my case is $200. That takes care of my “living really far away from a Babies R us” problem. Also, I can order the crib immediately, so hopefully it will just be a week or so of sleeping in a pack and play for my little guy. I’m still pretty pissed that Toys R Us sold me a death trap, but at least it shouldn’t cost me too much to get my sweetie back in a safe crib. Next up: how do I get rid of a bunch of pieces of recalled crib?
We tried the pack-n-play for a week, but my little guys are just too big to stretch out. We have been sleeping through the night consistently since 4-months, they are now 18-months and woke up every 2-3 hours every night they were in the pack-n-play…so we gave in a bought cribs before we got our vouchers.Those of you that already got your instructions, how long did it take? I have been waiting over 2 weeks and Jardine keeps telling me it is in process?!?!
Instead of purchasing a new crib before you get the voucher, could you guys try having the little ones sleep in a Pack N Play? It is worth a try.
My crib was also recalled and I received the package with the instructions on how to get the new crib. Like Klake, I was concerned about not having a crib for two weeks while I waited for my voucher. I called the customer service number on the instructions, and they said that I could go and buy a new crib, then when I receive the voucher, I should take it to the store with my receipt and the store will refund the money. It’s still a huge pain, but at least we won’t be without a crib.
I also posted this recall last week because my sons crib was recaled aswell!!!
Glad I could help Heather!
Our cribs were also recalled…we have 2 since we have twins. I filled out the online form 2 weeks ago and have yet to receive anything from Jardine. I called the customer service and was given a tracking number, it said the billing info was received on 7/1 but nothing is in process…Jardine can’t give me any further information. They did tell us that we could go buy new cribs at BRU and when we get our vouchers, we can take them with our receipts and be reimbursed. It is a pain, but worth it to know your babies will be sleeping safely….and hey…you get new cribs!
My crib has been recalled and this is such a pain. From the recall directions:—-2. Remove mattress support hardware and identification label using the enclosed instructions and Allen key that is provided.3. Place the bolts, mattress support plates, identification label and signed acknowledgment form in the prepaid shipping envelope provided.4. Send the envelope to Jardine via UPS. You may take the envelope to any UPS outlet or drop box or you may call UPS at 1800-PICK-UPS to have the envelope picked up.5. About 1-2 weeks after you return the envelope with the crib hardware, identification label and signed acknowledgement form, you will receive a voucher good toward the purchase of any other crib at Babies”R”Us or Toys”R”Us stores, in an amount equal to the highest retail price charged for your crib, including any applicable sales tax.—–So what is my kid supposed to sleep in for two weeks? And the nearest ToysRUs is 2 hours away, how do I get someone with a truck to go that far to pick up another stupid crib? Arggggg!!!!!!!!!
Thanks for the heads up!
thank you so much for posting about the cribs…i don’t ever keep track of recalls and so i would have never known without reading your blog. i’m not subscribed to the recall list as you advised…thank you!
Thanks for posting this, Heather. Oddly enough, I posted the recall myself when it was first announced but for some reason it didn’t register that I actually have this crib for my youngest. It was only when I read your post and you said it “sounded familiar,” I thought, you know, it really kind of does. I should check. And sure enough, our second crib is one of these. I just sent in the form. Thanks again!
thanks for the info. i would have never known. mine was recalled as well.
Mine was recalled also. I got it at Babies R Us in May 06 and I got an email from them informing me of the recall a couple of weeks ago. I filled out the recall form online and I just received a recall kit that was sent via UPS Express to me and I’m supposed to send them the hardware and within 1-2 weeks I’ll get mailed a voucher to go buy a brand new crib at Babies R Us worth the highest amount paid for my crib. I’m kind of excited to get a new crib!
Thanks for the info – I have this crib too – but my model number is slightly different. I called Jardine and they said that certain model numbers were not affected as they were manufactured in a different plant/area. They said mine is still good to use. Hope your replacement goes easily.
I wish they would do a recall for the Avent bottles. We have several and our TRU/BRU isn’t taking them back. So frustrating to have paid good money and not be able to use the product!